Organizational Planning
Starbucks ranks #196 on the Fortune 500, with $14.89 billion in revenue, $8 million in profits and a market value of $55.4 billion (Fortune, 2014). There are a number of different internal and external stakeholders of the company. The internal stakeholders include the employees, the managers, the Board of Directors and executives, as well as the company's shareholders. Franchise partners should be considered internal stakeholders, and around half of all Starbucks locations are run by franchise partners. The external stakeholders of Starbucks range from customers to suppliers, to competitors and the governments of the countries in which the operate (especially those from which they source their beans). Suppliers range from the farmers and their cooperatives, to wholesalers, paper companies, other food companies, and equipment suppliers.
The mission statement of Starbucks is "to inspire and nurture the human spirit -- one person, one cup and one neighborhood at a time" (Starbucks.com, 2015). The company does not have a vision statement, but it does have a statement of values. Indeed, its mission statement reads more like what a vision statement should be.
One goal that can be accomplished through a strategic plan for Starbucks is to expand its global footprint. Strategy reflects an organization-wide...
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